Conversational Intelligence (C-IQ) is the hardwired and learnable ability to (neurologically) create and sustain trust through conversations.
The neurochemistry of conversations is the chemical reactions and processes that occur in the brain during social interactions, influencing emotions, perceptions, and the release of neurotransmitters like dopamine, oxytocin, and serotonin, which play a role in bonding, trust, and overall well-being.
Conversational Intelligence (C-IQ) gives you the power to influence your neurochemistry, moment to moment in a crucial conversation.
“The quality of our culture depends on the quality of our relationships, which depends on the quality of our conversations. Everything happens through conversations!”
– Judith E. Glaser, Founder of Conversational Intelligence®
Conversational Intelligence (C-IQ) can provide internal auditors with valuable insights into human behavior, communication patterns, and decision-making processes. By gaining a deeper understanding of how the brain influences and responds to conversations, auditors can enhance their effectiveness in various ways:
Overall, a deeper understanding of Conversational Intelligence (C-IQ) empowers internal auditors with valuable insights into human behavior and decision-making processes. By leveraging this knowledge, auditors can enhance their communication skills, build trust, influence behavior, make better judgments, and effectively navigate challenging situations during the audit process.
If you would like a workshop or deeper training on Conversational Intelligence (C-IQ) for your Internal Audit team, please drop me a mail at info@bhavanijois.com or reach me on +919845800277.